Question 1

How quickly can you get to my home?

Accepted Answer

Most appointments inside our Austin-metro service area are available same-day or next-day. Emergency situations — wasp nests by the door, a snake in the garage, rodents in a nursery — get priority dispatch, often within hours.

Question 2

Are your treatments safe for children and pets?

Accepted Answer

Yes. We use EPA-registered products applied at precise, targeted rates by licensed technicians — a fundamentally different approach from blanket spraying. Your technician explains any brief re-entry intervals before treating, and reduced-risk and botanical options are available on request.

Question 3

Do I need a recurring plan, or can I get a one-time treatment?

Accepted Answer

Both are available. One-time corrective treatments carry a 30-day guarantee and work well for isolated problems. Recurring plans cost less per visit, include free re-services, and prevent the problem from returning — which is why most customers move to a plan after their first service.

Question 4

What does the free inspection include?

Accepted Answer

A licensed technician inspects your home's interior, exterior, attic access, and yard; identifies current activity and conducive conditions; and gives you a written findings report with a quote. It takes 30–45 minutes and carries zero obligation.

Question 5

What happens if pests come back after treatment?

Accepted Answer

We come back — free. Every recurring plan includes unlimited re-services between scheduled visits, and one-time treatments carry a 30-day re-treatment guarantee. If you're seeing activity, one call has us back out, no invoice attached.

Question 6

Do I need to leave my home during treatment?

Accepted Answer

For standard services, no — most treatments are exterior-focused, and interior applications are targeted to cracks, voids, and baseboards. Specific treatments (like some flea services) have short re-entry windows your technician confirms in advance.

Question 7

How much does pest control cost?

Accepted Answer

One-time treatments typically range from $150–$400 depending on the pest and home size; protection plans start at $49/month. Termite, bed bug, and wildlife work is quoted after inspection because scope varies. Every quote is provided in writing before any work begins — no surprises.

Question 8

Are you licensed and insured?

Accepted Answer

Fully. GreenShield is licensed by the Texas Department of Agriculture (TX License #0791482), carries comprehensive liability insurance, and every technician is individually licensed, background-checked, and drug-screened.

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